In March, earlier this year, we went for a family trip to Goa. Four couples and three children – big gang. Reservations weren’t easy to get – we wanted our hotel near the beach, child-friendly and in or around Candolim. We zeroed upon Radisson Goa, Candolim and made bookings. Few days before the trip, one of us got a not so-good review from someone who had stayed at the property recently. Trusting the person’s review, we dropped all expectations and went, expecting the worst.
This should be your cue to understand how one should never listen to reviews blindly. Yet, here I am, writing a review of the same place! To be transparent, let me fill it up with real situations and how the resort and its employees surpassed our expectations.
The family is scattered all over, so we had arrived in batches. Upon arrival, the first group learnt that all four rooms were not together – they were in three separate sections. A little conversation and it was sorted. We all were put in the same floor of the same section of the proprty. Great! There are 78 rooms in the property, promising comfort, style and relaxation.
Compact, self-sufficient, neat and a pretty sight – this was our first impression of the resort.
Two things about the resort stood out – its location and its staff. Less than minutes walk to the beach, right on the Candolim main road, it has easy access to practically everywhere. Cabs and cars on hire are readily available, as are bikes for rent. What is more, even buses are not a problem to board from here.
The day after we reached, was Holi. Upon enquiry we were told of the holi party at SinQ which proved to be the best holi party of all our lives. More on that later, maybe in another post! So with the beach at a stone’s throw and the other beaches just a bike ride away, we were happy.
A bunch of north Indians who like their north Indian food can be difficult to please. Specially in a place which is famous for its own cuisine. Without batting an eyelid, the restaurant staff at Radisson Goa Candolim got our dal-roti-sabzi prepared and just how we liked them. The restaurant staff went out of the way to ensure that we were satisfied and took special care of the children. We were besotted by the care and love we were shown, when on the morning of our check-out, the gentleman at the reception handed us packed breakfast and juices for all of us. We had an early morning flight and were leaving really early. Travelling with kids and without food would not be a very comfortable thing to do, and the staff had gauged the situation by themselves. No extra charges were put on our bill. In fact, just the opposite was done!
The poolside was clean and the water hygienic. The children of course, had their fill of water fun inside the pool at times when everyone was too tired to take them to the beaches. Highly recommended.
Note: This is not a paid review; it is a delayed user experience review.
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